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Cookie Policy

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us improve your browsing experience by remembering your preferences and providing essential functionality. This Cookie Policy explains how we use cookies and similar technologies on our website, in compliance with EU cookie regulations and the ePrivacy Directive.

Types of Cookies We Use

We use different types of cookies for various purposes: **1. Essential Cookies (Always Active)** These cookies are necessary for the website to function properly: • Session management and user authentication • Shopping cart functionality • Security features and fraud prevention • Basic website navigation • Language preferences **2. Performance Cookies** These help us understand how visitors interact with our website: • Google Analytics (anonymized data) • Page load times and performance metrics • Error tracking and debugging • Usage statistics and popular content **3. Functional Cookies** These enhance your experience by remembering your choices: • User preferences and settings • Previously viewed products • Search history and filters • Display preferences (layout, sorting) • Location-based services **4. Marketing Cookies** These are used to deliver relevant advertisements: • Social media integration (Facebook, Instagram) • Advertising networks (Google Ads) • Retargeting and personalized ads • Cross-device tracking • Conversion tracking and attribution

Specific Cookies We Use

**Essential Cookies:** Cookie Name: storereact_session Purpose: Maintains user session and login status Duration: Until browser closes Provider: Our website (1st party) Cookie Name: XSRF-TOKEN Purpose: Security protection against cross-site attacks Duration: 2 hours Provider: Our website (1st party) Cookie Name: language_preference Purpose: Remembers your language choice Duration: 1 year Provider: Our website (1st party) **Performance Cookies:** Cookie Name: _ga Purpose: Google Analytics - distinguishes users Duration: 2 years Provider: Google Analytics (3rd party) Cookie Name: _gid Purpose: Google Analytics - distinguishes users Duration: 24 hours Provider: Google Analytics (3rd party) Cookie Name: _gat Purpose: Google Analytics - throttle request rate Duration: 1 minute Provider: Google Analytics (3rd party) **Functional Cookies:** Cookie Name: cart_preferences Purpose: Remembers shopping cart settings Duration: 30 days Provider: Our website (1st party) Cookie Name: viewed_products Purpose: Tracks recently viewed products Duration: 7 days Provider: Our website (1st party) **Marketing Cookies:** Cookie Name: _fbp Purpose: Facebook Pixel for advertising Duration: 3 months Provider: Facebook (3rd party) Cookie Name: ads_preferences Purpose: Personalized advertising preferences Duration: 1 year Provider: Various ad networks (3rd party)

Cookie Consent

**Your Consent:** When you visit our website for the first time, we'll ask for your consent to use non-essential cookies. You can: • Accept all cookies • Reject non-essential cookies • Customize your preferences by cookie category • Change your preferences at any time **Essential Cookies:** These don't require consent as they're necessary for the website to function. **Consent Management:** Your consent choices are stored in a cookie that expires after 1 year. After expiry, we'll ask for your consent again. **Withdrawal of Consent:** You can withdraw your consent at any time by: • Using the "Cookie Preferences" link in our footer • Clearing your browser cookies • Contacting us at [email protected] **No Consent, No Tracking:** If you don't consent to optional cookies, we won't set them. However, some website features may not work as intended.

Managing Your Cookie Preferences

**Cookie Preference Center:** Click the "Cookie Preferences" link in our footer to: • View all cookies we use • Enable or disable cookie categories • See detailed information about each cookie • Save your preferences **Browser Settings:** You can also manage cookies through your browser: **Chrome:** Settings → Privacy and Security → Cookies and other site data **Firefox:** Settings → Privacy & Security → Cookies and Site Data **Safari:** Preferences → Privacy → Cookies and Website Data **Edge:** Settings → Cookies and Site Permissions → Cookies and Site Data **Mobile Browsers:** Check your mobile browser's help section for cookie management options. **Note:** Blocking essential cookies may prevent proper website functionality.

Third-Party Cookies

We work with trusted third-party services that may set their own cookies: **Google Services:** • Google Analytics for website analytics • Google Ads for advertising • Google Maps for location services • Google Fonts for typography **Social Media:** • Facebook for social media integration and advertising • Instagram for content integration • YouTube for embedded videos **Payment Processors:** • PayPal for payment processing • Stripe for credit card processing **Other Services:** • Customer support chat tools • Email marketing platforms • Content delivery networks (CDN) **Third-Party Privacy Policies:** These services have their own privacy policies and cookie practices: • Google: https://policies.google.com/privacy • Facebook: https://www.facebook.com/policy.php • PayPal: https://www.paypal.com/privacy We recommend reviewing their policies to understand how they use cookies.

Cross-Device Tracking

**What is Cross-Device Tracking?** This technology links your activity across different devices (phone, tablet, computer) when you're logged into your account or have similar browsing patterns. **How We Use It:** • Sync your shopping cart across devices • Provide consistent personalized recommendations • Improve your overall shopping experience • Analytics to understand user journeys **Your Control:** You can limit cross-device tracking by: • Logging out of your account on shared devices • Using private/incognito browsing modes • Disabling marketing cookies • Using different browsers for different activities **Data Sharing:** We don't sell cross-device tracking data to third parties, but our analytics and advertising partners may collect this information according to their own policies.

Data Storage and Security

**Where Cookie Data is Stored:** • Essential cookies: Stored locally on your device • Analytics data: Processed by third-party services (Google, Facebook) • Marketing data: Shared with advertising partners • Account data: Stored on our secure servers **Data Security:** We protect cookie data through: • HTTPS encryption for data transmission • Secure cookie flags (HttpOnly, Secure, SameSite) • Regular security audits and updates • Access controls and monitoring • Data minimization practices **Data Retention:** • Essential cookies: Until you clear them or they expire • Analytics cookies: According to third-party retention policies • Marketing cookies: 1-3 years or until consent withdrawal • Account cookies: Until account deletion **International Transfers:** Some third-party services may transfer cookie data outside the EU. We ensure adequate protection through: • Privacy Shield certification • Standard Contractual Clauses • Adequacy decisions

Your Rights

Under GDPR and ePrivacy regulations, you have the right to: **Information:** • Know what cookies we use and why • Understand how long cookies are stored • Learn about data sharing with third parties **Control:** • Give or refuse consent for non-essential cookies • Withdraw consent at any time • Manage preferences by cookie category • Clear cookies through browser settings **Access:** • Request information about cookie data we hold • Ask about third-party cookie practices • Receive details about data transfers **Deletion:** • Delete cookies through browser settings • Request deletion of associated personal data • Clear your browsing history and stored data **Portability:** • Export your preference settings • Transfer data to another service provider **Contact Us:** To exercise your rights, contact us at [email protected]

Policy Updates

**When We Update This Policy:** We may update this Cookie Policy when: • We add new cookies or change existing ones • Third-party services change their practices • Legal requirements change • We introduce new website features **How We Notify You:** • Update the "Last Updated" date at the top of this policy • Display a notice on our website for significant changes • Send email notifications to registered users when required • Re-request consent if necessary for material changes **Your Options:** If you don't agree with policy updates: • Withdraw your cookie consent • Update your preferences • Contact us with questions or concerns • Stop using our website **Continued Use:** By continuing to use our website after updates, you accept the revised Cookie Policy.

Contact Information

**Questions About Cookies:** If you have questions about our cookie practices, contact us: **Email:** [email protected] **Subject Line:** Cookie Policy Inquiry **Data Protection Officer:** Email: [email protected] For specific GDPR-related cookie questions **Customer Service:** Email: [email protected] For general website support **Postal Address:** MobixStore Dji Europe B.V. - Cookie Policy Unter den Linden 10 10117 Berlin, Germany City, Postal Code, Country **Supervisory Authority:** If you believe we're not handling cookies appropriately, you can contact your local data protection authority. **Response Time:** We aim to respond to cookie-related inquiries within 30 days.

Manage Your Cookies

You can manage your cookie preferences at any time using the link below: